Completa Accessibility Statement

1. Our Accessibility Goal

Our goal is to design and maintain the public pages and forms on completa.io to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA where reasonably possible.

Accessibility is an ongoing effort. This statement is not a certification or guarantee that every page is fully conformant. We work to identify and remove barriers that could prevent visitors from accessing information, joining the waitlist, requesting support, reviewing legal pages, downloading our apps, or requesting account deletion.

2. What We Work To Support

• Clear page structure, headings, links, and labels.
• Keyboard access for navigation, forms, buttons, and links.
• Visible focus states for interactive controls.
• Text alternatives for meaningful images.
• Color contrast and readable text.
• Forms with labels, instructions, and status messages.
• Error messages that explain what needs to be fixed.
• Captions or text alternatives for meaningful audio and video content, where applicable.
• Reduced-motion support where motion or animation is used.
• Browser zoom and responsive layouts without loss of core content.

3. Third-Party Services

Some links or workflows may take you to third-party services, such as app stores or bot-protection services. We do not control those third-party services, but if a third-party accessibility issue prevents you from completing a Completa-related task, contact us and we will make reasonable efforts to provide another way to access the information or support you need.

4. Accessibility Feedback And Help

If you have difficulty using the website, need information in another format, or need help completing a website form, contact us at support@completa.io or through Support.

Please include:

• The page or URL where the issue happened.
• What you were trying to do.
• A short description of the barrier.
• Your browser, device, and assistive technology, if relevant.
• The best way for us to contact you.

You do not need to provide medical or disability information to request accessibility help. We review accessibility feedback and, where appropriate, work toward a fix, workaround, or alternative access path.

Blocked access: If the issue blocks access to support, privacy, terms, account deletion, or app download information, please say that in your message.

5. Updates

We may update this Accessibility Statement as our website, public forms, and accessibility practices change.