Know what matters. Plan cleaning clearly.
Follow the five phases that make cleaning work easier to describe, verify, approve, and document. Field conditions and requirements are still confirmed by the professional.
Trade know-how
Understand the job before it starts.
A useful cleaning scope names the spaces, target condition, surfaces, exclusions, access, and any contamination that changes the safe method. Use these five phases to describe the work clearly. The professional still verifies field conditions, requirements, and the final scope.
How this work starts
Details first; a visit when needed
Name the result
- Choose the cleaning type, rooms or items, desired condition, timing.
- Also clarify whether it is one-time, recurring, turnover, post-project, exterior, or specialty work.
Document what is visible
- Record occupancy, pets, sensitive surfaces, stains, debris, access, supplies.
- Also record prior water or pest issues and photos without handling suspected hazardous material.
Use the honest review path
- Routine cleaning can be details-first.
- Mold, biohazard, pest activity, heavy contamination, damaged ducts, uncertain materials, or restoration work need assessment or specialist handling.
Approve the written scope
- Confirm rooms and tasks, target condition, products, equipment, access, occupied-area rules.
- Also confirm debris and disposal, excluded hazards, re-entry instructions, and follow-up.
Keep one project record
- Continue in Completa with the room checklist, access instructions.
- Also keep approved specialty work, completion proof, findings, and changes.
From request to accepted work
Know what happens at each decision.
You provide what can be observed. Completa organizes it into a project request. Whether that request can be estimated remotely depends on the facts, and a professional reviews the real project before any agreement is accepted.
01 · Scope
Build the scope from observable facts.
Record the address, requested work, measurements, safe photos, condition, access, timing, and anything still unknown.
02 · Estimate or field review
Estimate what is defined; review what is not.
Supported work with enough reliable detail can receive a scope-based estimate. Unresolved site facts require field review first.
03 · Choose and review
Choose a pro; the pro reviews.
Where matching is available, review the connection and decide whether to continue. The pro reviews the actual request before agreement.
04 · Accepted work
Accept only the reviewed work.
The reviewed scope, price, and terms both sides approve become the project record—not the unreviewed request by itself.
What field review means
A field review resolves facts a screen cannot safely confirm.
A professional checks site conditions that answers, photos, or remote measurements cannot establish. This protects both sides from pricing undefined work; it does not guarantee acceptance or a particular price, and Completa does not fill unknown scope with an invented number.
No submitted estimate becomes accepted work until a professional reviews the project and both sides agree to the scope, price, and terms.
Accuracy references
Official guidance supports the safety, permit, and inspection notes on this page.
Take the details with you
Continue the project in Completa.
The app asks the cleaning-specific questions and keeps photos, scope, approvals, milestones, and the project record together.
Plan before the project
Make the next cleaning decision clearly.
Use the relevant cost, permit, contractor-review, change-order, and estimating guidance without leaving the project-planning path.