Legal

Completa legal documents

Policies, terms, payment rules, contractor documents, marketplace agreements, and account support notices.

For account, billing, privacy, or accessibility help, start with Support. This hub keeps the public policy index in one place while the footer stays readable.

Website and privacy

Website Terms of Use

Public website terms for visitors using completa.io.

How Completa collects, uses, discloses, and protects personal information.

Privacy Rights

State privacy rights, data governance, and opt-out information.

Cookie Policy

Cookies, analytics, tracking technologies, and Global Privacy Control handling.

Accessibility Statement

Accessibility goals, support channels, and feedback process.

Delete Account

How customers and contractors can request account deletion.

Waitlist and communications

Waitlist Notice at Collection

Notice for the public waitlist form and launch-access collection.

Email and SMS Consent Notice

Consent, opt-out, and service-message rules for email and SMS.

Payments and trust

Refunds, Cancellations, and Payments

Payment-status, refund, cancellation, and payment-support policy.

Dispute Resolution Policy

How customer, contractor, and marketplace disputes are handled.

Review and Rating Policy

Rules for reviews, ratings, moderation, and review integrity.

Marketplace and customer terms

Marketplace Platform Agreement

Core marketplace terms for the Completa platform.

Marketplace Platform Supplement

Additional marketplace provisions and product-specific rules.

Customer Terms of Service

Customer-facing service terms for project workflows.

Customer Terms Supplement

Supplemental customer project and marketplace terms.

Completa Estimate Terms

Terms governing Completa Estimates and estimate limitations.

Master General Provisions

General provisions incorporated into applicable Completa agreements.

Acceptable Use Policy

Rules for using Completa systems, content, messaging, and marketplace tools.

Contractor terms

Contractor Platform Agreement

Core contractor platform terms for Completa Pro users.

Contractor Agreement Supplement

Supplemental contractor terms and operating requirements.

Contractor Fee Schedule

Fees, payments, and platform-charge disclosures for contractors.

IP, AI, and data use

DMCA

Alias for Completa's copyright and DMCA policy.

AI and OCR Data Use

Disclosures for AI, OCR, photos, messages, and document processing.

AI Provider Reconciliation

Provider, model, and data-processing reconciliation terms.