1. Copyright Contact
Send copyright notices and counter-notices to legal@completa.io, with the subject Copyright Notice or Copyright Counter-Notice, or by mail to Completa LLC, Attn: Copyright, 5900 Balcones Drive, STE 100, Austin, TX 78731.
2. Upload Rule
Users may upload only photos, documents, messages, portfolio materials, logos, reviews, and other content they own or are authorized to provide. Users must not upload content that infringes another person's copyright, trademark, privacy, publicity, confidentiality, or other rights.
3. Copyright Notices
A notice should include: (1) your physical or electronic signature, as the rights holder or an authorized representative; (2) identification of the copyrighted work, or a representative list of works; (3) identification and location of the material you want removed, including the page link or project, profile, message or document reference needed to locate it; (4) your name, mailing address, telephone number and email address; (5) a statement that you believe in good faith that the reported use is not authorized by the rights holder, its agent or the law; and (6) a statement that the notice is accurate and, under penalty of perjury, that you are authorized to act for the owner of the exclusive right allegedly infringed. Consider applicable exceptions, including fair use, before submitting a notice.
4. Review and Notice to the Uploader
Completa reviews copyright notices and may request missing information, remove or disable access to identified material, and notify the uploader. We may share the notice and contact information with the uploader to allow a response, and retain records for disputes, enforcement and legal obligations. A removal decision is not a court determination of ownership or infringement.
5. Counter-Notices
If you believe material was removed because of a mistake or misidentification, you may send a counter-notice to the copyright contact above. Include: (1) your physical or electronic signature; (2) identification of the removed material and its location before removal; (3) a statement under penalty of perjury that you believe in good faith the removal or disabling resulted from a mistake or misidentification; (4) your name, address and telephone number; and (5) a statement consenting to the jurisdiction of the Federal District Court for the district containing your address, or, if you live outside the United States, any district where Completa may be found, and accepting service of process from the original notifying person or that person's agent. We may forward a valid counter-notice to that person. Where the DMCA counter-notice process applies, material may be restored between 10 and 14 business days after receipt unless we receive notice that the claimant filed an action seeking a court order to restrain the alleged infringement. Material may remain unavailable for a separate violation of platform rules or law.
6. Repeat Infringers and Other Intellectual Property
Completa terminates accounts of repeat copyright infringers in appropriate circumstances and may restrict accounts for serious violations. We consider notices, counter-notices, court orders and other relevant evidence. Knowingly making material misrepresentations in a copyright notice or counter-notice can create liability under law. For trademark and other intellectual-property complaints, identify your rights, the content and its location, the reason for the complaint, and your contact information. Trademark complaints do not use the DMCA counter-notice process.