Know what matters. Plan pool & spa clearly.
Follow the five phases that make pool & spa work easier to describe, verify, approve, and document. Field conditions and requirements are still confirmed by the professional.
Trade know-how
Understand the job before it starts.
Pool and spa work should separate routine water care from equipment diagnosis, leak investigation, structural work, and safety requirements. Use these five phases to describe the work clearly. The professional still verifies field conditions, requirements, and the final scope.
How this work starts
Details first; a visit when needed
Name the result
- Name the pool or spa type.
- Also clarify whether you need cleaning, water care, equipment service, leak diagnosis, repair, renovation, or new construction.
Document what is visible
- Record recent water readings, visible water loss, equipment labels, controller messages.
- Also record surface condition, safety barriers, and safe photos of the pool and equipment pad.
Use the honest review path
- Routine care can start with details.
- Equipment failure, leaks, electrical or gas work, structural movement, renovation, or new construction need field testing and permit review.
Approve the written scope
- Confirm service tasks, chemicals or parts, equipment models, repair boundaries, water startup.
- Also confirm barrier and safety work, permit responsibility, testing, and exclusions.
Keep one project record
- Continue in Completa with readings, equipment and safety details, findings.
- Also keep approvals, service proof, permit records when applicable, and changes.
From request to accepted work
Know what happens at each decision.
You provide what can be observed. Completa organizes it into a project request. Whether that request can be estimated remotely depends on the facts, and a professional reviews the real project before any agreement is accepted.
01 · Scope
Build the scope from observable facts.
Record the address, requested work, measurements, safe photos, condition, access, timing, and anything still unknown.
02 · Estimate or field review
Estimate what is defined; review what is not.
Supported work with enough reliable detail can receive a scope-based estimate. Unresolved site facts require field review first.
03 · Choose and review
Choose a pro; the pro reviews.
Where matching is available, review the connection and decide whether to continue. The pro reviews the actual request before agreement.
04 · Accepted work
Accept only the reviewed work.
The reviewed scope, price, and terms both sides approve become the project record—not the unreviewed request by itself.
What field review means
A field review resolves facts a screen cannot safely confirm.
A professional checks site conditions that answers, photos, or remote measurements cannot establish. This protects both sides from pricing undefined work; it does not guarantee acceptance or a particular price, and Completa does not fill unknown scope with an invented number.
No submitted estimate becomes accepted work until a professional reviews the project and both sides agree to the scope, price, and terms.
Accuracy references
Official guidance supports the safety, permit, and inspection notes on this page.
Take the details with you
Continue the project in Completa.
The app asks the pool & spa-specific questions and keeps photos, scope, approvals, milestones, and the project record together.
Plan before the project
Make the next pool & spa decision clearly.
Use the relevant cost, permit, contractor-review, change-order, and estimating guidance without leaving the project-planning path.