Straight answers about Completa's estimates, vetted pros, milestone payment holds, disputes, and Austin launch coverage.
Start from the Austin home-project page and get a scoped Completa estimate in the app. Completa shows a starting estimate. Your pro confirms or counters the final price before any work begins.
Completa is an Austin home-services platform. Every pro must pass the verification required for their trade, including license checks where applicable, insurance review, and background checks. Customer payments are administered as milestone payment holds and released only after the homeowner approves the completed stage.
Completa earns a service fee on completed marketplace jobs, and that fee is shown in the estimate before booking. The contractor app is free. Jobs contractors bring themselves through Completa Connect carry no contractor-side platform fee, so the operating system stays usable without a subscription.
Your payment is charged at booking and administered as milestone payment holds. Funds release only after you approve each milestone. If a dispute is opened, release pauses while the issue is reviewed, so the payment record, scope, messages, and approvals stay tied to one project.
Completa verifies trade credentials where a state license is required, reviews insurance minimums, and runs background checks for participating pros. Some jobs also require specialized credentials, such as EPA lead-safe certification. Matching rules are designed so required trade credentials are checked before work is assigned.
No. Completa shows a starting estimate built from Austin pricing inputs and your scope answers. Your pro reviews the scope and confirms or counters the final price before any work begins. That review step protects both sides when photos, access, or job conditions change the scope.
Milestone approvals gate every payment release. If something goes wrong, the project record keeps the scope, messages, photos, payment holds, and approvals in one place. Disputes pause release while the issue is reviewed, and Completa can help reroute or rematch work when needed.
Homeowners do not pay a subscription. Completa itemizes the service fee inside the estimate before booking, so the fee is visible before the payment step. The project price, service fee, milestone schedule, and contractor review all happen before work begins.
Completa is launching in the Austin-Round Rock-Georgetown metro. Availability depends on trade coverage and ZIP-level supply density, so some jobs may route to a matched pro while others need Completa to line up the right pro and notify you when the job is ready to book.
The app keeps your home record, estimates, messages, milestone approvals, project documentation, and completed work history in one place. Instead of losing scope details in texts or email threads, each job becomes part of the home's Completa record for future maintenance.
Completa does not sell your contact information as a lead. You describe the job, see a starting estimate, pick one vetted pro, and keep payment milestones, documentation, and approvals in one project record. The contractor confirms or counters before any work begins.
The Austin launch story, what Completa is, and why itemized estimates come before contractor review.
Start from the Austin home-project page and get a scoped Completa estimate in the app. Completa shows a starting estimate. Your pro confirms or counters the final price before any work begins.
